Accessibility Statement

1. Our Accessibility Commitment

2. Adhered Accessibility Standards

• Perceivable: All information (including product images, material descriptions, and sizing charts) is presented in ways accessible via preferred methods (e.g., screen readers for visual impairments);
• Operable: Navigation, buttons, forms, and interactive elements (e.g., size selectors, "Add to Cart") are usable with a range of inputs (keyboard, mouse, voice recognition, switch devices);
• Understandable: Website structure, product details, and checkout instructions are clear, consistent, and easy to follow;
• Robust: Content works reliably with assistive technologies and modern web browsers (Chrome, Firefox, Safari, Edge).

3. Implemented Accessibility Features

3.1 Navigation & Interaction Accessibility

• Full Keyboard Accessibility: All interactive elements—product links, search bars, size filters, "Add to Cart" buttons, and checkout forms—support keyboard navigation. Use Tab/Shift+Tab to move focus, Enter to activate, and Esc to close modals (e.g., product detail popups, sizing guides). High-contrast focus indicators (bold, colored borders) clearly track your position.
• Logical Hierarchy: The website uses a structured layout with clear main navigation (Shop by Gender, Kids, About Us, Policies) and breadcrumb trails (e.g., "Home > Women’s Sneakers > Low-Tops") to help users orient themselves and backtrack easily.
• Predictable Layout: Menus, search bars, and checkout buttons are consistently placed across all pages, reducing cognitive load for users who rely on familiar patterns.

3.2 Content & Media Accessibility

• Descriptive Alternative Text (Alt Text) for Images: Every product image—including main shots, detail photos (e.g., organic cotton uppers, Amazon rubber soles, stitching), and color variants—includes detailed Alt Text. For example: "VEJA Women’s Low-Top Sneakers – White organic cotton upper, natural Amazon rubber sole, minimal branding on the side, paired with light blue jeans" ensures screen reader users can visualize product details.
• Text Readability: All content (product descriptions, material breakdowns, sizing guides) uses clear, plain language. Font sizes can be increased up to 200% via browser settings without breaking layout. Text and background colors maintain a contrast ratio of at least 4.5:1 (exceeding WCAG AA requirements) to aid users with low vision or color blindness.
• Sizing & Material Clarity: Critical information (e.g., "Fits true to size," "Organic cotton + recycled polyester," "Velcro closure for kids") is presented in short, scannable bullet points. Sizing charts are formatted as accessible tables (screen-reader compatible) with clear column/row labels.
• Video Accessibility (If Applicable): Any product videos (e.g., sneaker unboxing, fit demonstrations) include closed captions and transcripts. Videos can be paused/played via keyboard controls, and audio levels are adjustable.

3.3 Form & Checkout Accessibility

• Labeled Form Fields: All forms (account registration, checkout, contact forms) include clear, persistent labels (e.g., "Shipping Address," "Email," "Shoe Size") and input hints (e.g., "Select size based on US shoe sizing"). Error messages are specific and actionable (e.g., "Please select a shoe size" instead of "Invalid input") and linked directly to the relevant field.
• Checkout Accessibility: The checkout process is divided into clear steps (Shipping, Payment, Review) with progress indicators. Payment forms are compatible with screen readers and keyboard-only navigation, and our third-party payment processors comply with accessibility standards (e.g., PCI DSS) for secure, accessible transactions.
• Size Selector Accessibility: Shoe size filters and product size options are fully keyboard-navigable and announced clearly by screen readers (e.g., "Size 8 US, available").

3.4 Assistive Technology Compatibility

• Screen readers: JAWS, NVDA (Windows), VoiceOver (macOS/iOS), TalkBack (Android);
• Magnification tools: Windows Magnifier, macOS Zoom, browser zoom;
• Voice recognition software: Dragon NaturallySpeaking;
• Alternative input devices: Switch controls, adaptive keyboards.

4. Ongoing Improvement & Audits

• Regular Audits: We conduct annual accessibility audits using automated testing tools (e.g., WAVE, Axe) and manual reviews by accessibility specialists. Targeted testing is performed after major updates (e.g., new product categories, checkout changes).
• Employee Training: Our development, content, and customer service teams receive regular training on accessibility best practices—ensuring new product listings, images, and features meet WCAG 2.1 AA standards.
• User Feedback Integration: We prioritize feedback from users with disabilities, using insights to address unforeseen barriers (e.g., sizing chart accessibility, product image descriptions).

5. Feedback & Support

Contact Method

• The specific page or feature (e.g., "Men’s Amazon Rubber Sole Sneakers product page," "Checkout size selection");
• A detailed description of the issue (e.g., "Screen reader does not announce shoe size options," "Cannot navigate sizing chart via keyboard");
• The assistive technology and browser used (e.g., "VoiceOver + Safari," "NVDA + Chrome");
• Your preferred follow-up method (e.g., email) for updates on the resolution.

6. Conclusion